Telecom
INT, Customized services according to Telecom Service requirements
Inculator Tech helps telecommunications companies adapt to today’s business challenges and tomorrow’s opportunities. The pace of change in the telecom industry is unparalleled and technological advances and changing consumer behavior have irrevocably changed the business environment for the telecom industry. We have over 15 years of experience working with wireline, wireless, Internet service provider, cable, organizations. Drawing on our expertise, we can work with you to achieve the strategic goals and world-class results you require
Setting up a communications platform for your business is an enormous challenge. There are infinite moving parts, numerous applications, and protocols that must communicate with each other, and tremendous difficulty involved in all of the above. INT takes the worry out of the telecom software process. Rely on our experienced programmers to stop the roadblocks before they happen and get your telecommunications up and running.
With us, You can uncover Yesterday’s facts. Understand today’s opportunities. Divulge tomorrow’s next big thing.
Telecom Software Solutions
We develop custom telecommunications software, including Operations Support Systems (OSS), Business Support Systems (BSS), Software-Defined Networking (SDN), Network Functions Virtualization (NFV), network management applications, contact and call center software, web and video conferencing platforms and international solutions for both on-site and cloud-based IT infrastructure.
Telecom Network Management Functions
Our team of experts creates OSS software that manages back-end telecommunication network functions, including network inventory management, network configuration, and provisioning. Inculator Tech’s custom BSS software manages front-end telecommunication network functions, including order management, product catalogs, billing, and CRM.
Telecom Performance Monitoring
Inculator Tech’s team of experts creates performance management features, including availability monitoring, reporting, historical logs, traffic analysis, CPU load data, bandwidth utilization data, network discovery, performance data collection, and memory utilization. We also develop network management software, including bandwidth analysis, performance monitoring, IP address management, diagnostic tools, and security features. We also use predictive analytics to optimize future performance.
Network Element Layer Solutions
We develop Fault, Configuration, Account, Performance, and Security (FCAPS) feature, including Service Management Layer (SML), Network Management Systems (NMS), Network Element Managers (NEM), and Element Management Systems (EMS).
Telecom Network Applications
We design unified communications platforms, which allow seamless integration between data and voice messaging services. We program telecom technology for corporate, academic, dispatch, taxi, radio, satellite, landline, wireless, and Internet communications.
Custom Call Center Software
We engineer cloud call center software, which includes virtual call centers, Automatic Call Distribution (ACD), auto and predictive dialers, manual and progressive dialers, call and IVR scripting, call monitoring and barge capabilities, live chat channels, and screen pop features. We integrate third-party call center software from Twilio, Zendesk, Genesys, Five9, and Salesforce.
Telecom Accounting Management
We design unified communications platforms, which allow seamless integration between data and voice messaging services. We program telecom technology for corporate, academic, dispatch, taxi, radio, satellite, landline, wireless, and Internet communications.
Telecom Expense Management
Our team at Inculator Tech integrates applications with telecommunication expense management (TEM), which optimizes communications spend, and manages fixed and mobile network services, billing, and inventory usage data on cloud-based platforms.
Telecom Fault Detection & Support
We program fault management features, including Simple Network Management Protocol (SNMP), Reliability, Availability and Survivability (RAS), QA, alarm generation and filtering, fault detection, error logging, active and passive fault detection, and error handling and classification.
Telecom Service Management System
We program service management systems for service provider gateway activation, flow-through provisioning, and validation. We develop multi-vendor, multi-device access through a uniform interface. We also create fault correlation and filtering, and end-to-end provisioning and management.
Telecom Security Management:
Our team at Inculator Tech develops security management features, including security alerts, event reporting, Role-Based Access Control (RBAC), access log and audit trail, patch management, vulnerability assessment, selective resource access, data privacy and breach attempt management.
Inculator Tech drives Client Success, Productivity, and Profitability
We do this by solving business-critical challenges through our proven processes, innovative uses of technology and comprehensive support